Return and Refund Policy

Return and Refund Policy:

Thank you for choosing 123 FMS for your home cleaning and hospitality needs. We strive to provide exceptional service and ensure your satisfaction with every interaction. However, we understand that situations may arise where you need to cancel or request a refund. Please review our Return and Refund Policy outlined below:

Cancellation Policy:

For Home Cleaning Services: We kindly ask for a minimum of [4] hour's notice for cancellations or rescheduling of appointments. Failure to provide sufficient notice may result in a cancellation fee.

For Hospitality Services: We require a minimum of [1] day notice for cancellations or changes to reservations. Cancellations made within this timeframe may be subject to cancellation fees or penalties as per our terms and conditions.

Refund Policy:

• Refunds for Home Cleaning Services: If you are not satisfied with the quality of our cleaning services, please contact us within [4] hours of service completion. We will work with you to address any concerns and provide a resolution. Refunds or a 1free cleaning session may be issued at the discretion of management.

• Refunds for Hospitality Services: Refund eligibility for hospitality services is subject to the terms and conditions outlined in your reservation agreement. Please refer to your booking confirmation or contact our customer service team for assistance.

Damages and Disputes:

In the event of damages caused by our staff during the provision of services, please notify us immediately. We will assess the situation and take appropriate measures to resolve the issue, which may include reimbursement or compensation for damages.

Disputes regarding refunds or service quality will be handled on a case-by-case basis. Our goal is to reach a fair and satisfactory resolution for all parties involved.

Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your experience with 123 FMS exceeds your expectations.

Please note that this Return and Refund Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or revisions.

Thank you for entrusting 123 FMS with your home cleaning and hospitality needs. We appreciate your business and look forward to serving you again in the future.

Sincerely,

123FMS Team.